Shipping & Returns

Shipping Policy

Shipping charges are added to each order based on the total value of the order (before discounts). The cost of shipping depends on the address where the order is being shipped as well as the method of shipping selected during checkout. Shipping options and prices can be previewed during the checkout process by clicking the "Estimate Shipping" button.

If item(s) are in stock, your order will be shipped by Hildegard Publishing or by our agent, Theodore Presser Company. Please allow up to 2 weeks for US and Canadian standard shipping and up to 4 weeks for international orders. Due to stock availability, orders containing multiple item may be shipped in separate shipments. You will not be charged for multiple shipments.

Orders with expedited shipping that are placed before 12pm EST on a business day will be shipped the same day. All others will be shipped on the next business day.

If any item(s) is/are not currently in stock, we will notify of this. We are often able to supply you with a temporary digital file while the item is being reprinted.

Returns Policy

If you wish to return a product, please call 267-202-5322 or email sales@hildegard.com to obtain a Return Authorization code before returning the product(s). Please make sure the code is clearly written on the "ATTN" line of the address and be sure to include a copy of the invoice.

Please mail all returns to:

Theodore Presser Company
ATTN: Returns (Write Your Returns Code here)
588 N Gulph Rd
King of Prussia, PA 19406

You may return any product to us within 30 days of the original invoice date. Shipping costs will be refunded only if your return is due to a product defect or if you received an item in error. All returned items must arrive in sellable condition.

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